Terms and Conditions Gree-Ac
Welcome to Gree-AC.com, the official website for purchasing Gree air conditioners and related products in Bangladesh. These Terms and Conditions (“Terms”) govern your use of our website and any purchases made through our online or physical sales channels. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. General
Gree-AC.com reserves the right to update or modify these Terms at any time without prior notice.
It is your responsibility to review the Terms periodically. Continued use of our website after changes are posted will constitute your acceptance of the updated Terms.
2. Products and Pricing
- All products listed on our website are subject to availability.
- We make every effort to provide accurate product descriptions, images, and pricing information; however, mistakes may occur.
- Prices, promotions, discounts, and product availability may change without notice.
- In the event of a pricing error, Gree-AC.com reserves the right to cancel any order placed at the incorrect price.
3. Orders and Payment
- All orders placed through the website are subject to verification and acceptance.
- We accept multiple payment methods including credit/debit cards, mobile banking, and cash on delivery (where applicable).
- Orders must be paid in full before dispatch unless otherwise specified.
4. Shipping and Delivery
- We aim to deliver all products within the estimated time frame mentioned at checkout, though delays may occasionally occur.
- Delivery times vary based on product type, location, and availability.
- Any applicable delivery charges will be clearly shown before order confirmation.
5. Returns, Refunds, and Exchanges
- Please refer to our dedicated Return and Refund Policy for detailed guidelines and conditions.
- Returned items must be unused, undamaged, and in their original packaging, along with proof of purchase.
- Certain items—such as custom orders or hygiene-sensitive products—may not be eligible for return once opened.
6. Warranty
- Products purchased from Gree-AC.com may include a manufacturer’s warranty.
- Warranty terms and coverage vary by model; please refer to the warranty card or product documentation.
- Warranty claims must be submitted to our authorized service centers or through Gree-AC.com’s support team.
7. Intellectual Property
- All content on this website, including text, design elements, graphics, logos, images, and software, is the property of Gree-AC.com or its content partners.
- No part of the website may be reproduced, distributed, or modified without prior written permission.
8. User Conduct
By using this website, you agree not to:
- Engage in any activity that violates applicable laws or disrupts website functionality.
- Upload, transmit, or distribute harmful software such as viruses, malware, or any other malicious code.
9. Limitation of Liability
- Gree-AC.com will not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
- We do not guarantee uninterrupted, error-free operation of the website.
10. Governing Law
These Terms shall be governed by and interpreted according to the laws of Bangladesh.
Any disputes shall fall under the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.
11. Contact Information
For questions, support, or inquiries regarding these Terms and Conditions, please contact us:
Gree-AC.com Customer Support
Dhaka, Bangladesh
Phone: 01708-186402